1. Who We Are

Our website address is: https://getvivaclean.com

Legal Name of the Company Operating the Website:
VivaClean, LLC

Registered Address of the Company:
1515 E Cesar Chavez St
Suite 100 #1025
Austin TX 78702

Contact Information (Email for Privacy Inquiries):
support@getvivaclean.com

Phone Contact:
512-886-2455

2. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection. This processing is based on our legitimate interest in protecting our website from spam and maintaining a secure environment for our users.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

3. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. By uploading images, you acknowledge this risk and are responsible for ensuring you have the necessary consent to share any included personal data.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. By using our website, you consent to the use of cookies as described in this policy and our separate Cookie Policy.

If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

5. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website. We are not responsible for the privacy practices of these external websites. We encourage you to review their respective privacy policies.

6. Who We Share Your Data With

We may share your personal data with the following categories of recipients for the purposes described in this policy:

  • Hosting providers for website operation and data storage.
  • Analytics providers (e.g., Google Analytics) for website traffic analysis.
  • Marketing and automation platforms (e.g., KingSumo, BookingKoala, Zapier).
  • Social platforms and integrations (e.g., Facebook Pixel, Yelp widgets, Nextdoor links).

If you request a password reset, your IP address will be included in the reset email. This is necessary for security and to verify the legitimacy of the request.

7. How Long We Retain Your Data

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

8. What Rights You Have Over Your Data

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

  • The right to access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • The right to withdraw consent
  • The right not to be subject to automated decision-making and profiling

To exercise these rights, please contact us at support@getvivaclean.com. We may require you to verify your identity before fulfilling your request. You have the right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

9. Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service: Akismet Privacy Policy.

10. Data Security

We have implemented security measures designed to protect your personal data, including encryption, firewalls, and access controls. We regularly review and update our security practices to ensure the ongoing integrity and confidentiality of your information. We utilize secure hosting and third-party tools with established security standards. We have procedures in place to address data breaches in accordance with applicable law.

11. Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from children under this age. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately so that we can take steps to remove the information.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify users of any material changes by posting the updated policy on our website with a new effective date. This policy was last updated on August 4, 2025. We encourage you to review this policy periodically for any updates.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
support@getvivaclean.com
Phone: 512-886-2455